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In the petshop retail industry, it is helpful for the POS to actively notify you about a customer’s pet. RetailVista POS can assist by providing automatic alerts, enabling retailers to proactively respond to the needs of a pet in terms of food, care, medication, and more. RetailVista ERP will soon offer the option to create and manage customer profiles, which can also be maintained by the customer themselves through Nuvio.
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With this update, which we aim to implement in the fall of 2025, it will become possible to record various customer-related data in a custom-created customer profile. For petshop stores, this could include information about a customer's pets. However, the customer profile is fully customizable, which means it can be adapted for different use cases in other retail sectors as well. This functionality will likely be called "Customer Inventory" and will contain details about certain possessions owned by the customer. By selecting a customer inventory during a sale in RetailVista POS, all purchases will be linked to that inventory. This makes it possible to see exactly which pet food, medication, and other products have been purchased for a specific pet. This feature will be combined with the customer's sales history in RetailVista POS, allowing for quick access to previously purchased items, including the associated receipt.
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